Shipping & Delivery

全球送貨✈️📦

大部份貨物均沒有存貨,下單後團隊會開始到店購入。所以集貨需時,亦視乎商店本身出貨速度。

因為沒有既定的產品,需要人手計算運費,提交訂單後請耐心等候報價。HKLongD使用UPS, Fedex, DHL, Hong Kong Post,直送到你家門口。所有訂單均附有追蹤碼,客人可以隨時查閱貨物狀態

運費有眾多因素,除了重量,地區、體積、季節、含電池等亦是考慮之一。我們會使用最便宜的速遞服務,以促成交易。若然有任何特殊需求,可以在下單時的"其他指示"提出。

*運費以重量和體積重中較大者為準。
體積重(Volumetric Weight) = WxLxH/5000

⚠️請先自行查詢身處國家的入口管制,因管制原因導致貨品未能抵達,恕不退款⚠️
🙇客人需承擔運送途中造成的破損/ 遺失風險🙇

禁運品注意
❌酒精
❌香水
❌壓縮氣體
❌生肉
❌沒有包裝好的食物和液體
❌軍火

鋰電池
🔋一個包裹最多包含兩粒鋰電池
🔋<100Wh

Worldwide Shipping ✈️📦

At HKLongD, we offer worldwide shipping services to our customers. Please note that we do not have stock for most items, but we provide a buying service to source the products for you. As a result, it may take a few days to gather the products, and the exact timeframe will depend on the individual shops.

Since the range of products is diverse, we manually quote each order to provide you with the most accurate pricing. Upon receiving your order, we will promptly get back to you with the price. We work with reputable courier services, including UPS, FedEx, DHL, and Hong Kong Post, to ensure reliable and efficient delivery. All shipments come with tracking capabilities, allowing you to monitor the status of your parcel at any time.

Shipping costs are determined based on several factors, such as the weight, dimensions, shipping destination (including remote areas), and peak season demand. Our aim is to select the courier option with the lowest cost for your specific shipment. If you have any special requirements or instructions, please let us know in the "Further Instructions" section during the ordering process.

Please be aware that the price of shipping is determined by the greater value between the volumetric weight and the actual weight of the package.

Volumetric weight is calculated using the formula: WxLxH/5000.

⚠️Please check your country's requirements for importation. We are not liable for delay or non-delivery due to custom reasons.⚠️
🙇We will not be responsible for any loss or damage during transit🙇

Prohibited Items
❌Alcohol
❌Perfume
❌Compressed gas
❌Raw meat
❌Food and liquid with improper packaging
❌Fire-arms

Lithium Battery
🔋One parcel accepts two lithium batteries max.
🔋<100Wh