Terms and Conditions
HKLongD是代買平台
- 沒有參與商品設計、生產、安全測試等程序。對品牌和產品只有有限認知,若代買產品的質量存有任何問題,我們概不負責。
- 若賣方因任何原因沒有出貨,在賣方完成退款前,我方不提前退款。若賣方最終沒有退款,客人需自行承擔損失。
- 請自行查閱目的地國家貨物入境要求,因海關原因的退件將有額外收費。
- 所有退款的交易費用由客人承擔。
- 我方會為客人的易碎貨物提供額外包裝,但最終因由貨運公司運送過程對貨物造成的破損或遺失,我們概不負責。
- 我方會在貨物寄出後提供郵包追蹤碼,當中運送時間只屬參考,我方對貨運公司的運送延誤概不負責。
- 網站上的產品存貨量和價錢只屬參考,我方保留在客人付款前修改存貨量和價錢之權利。
- 我方會盡力解答客人對產品和品牌的疑問,但若提供給客人的資訊有錯誤或不清晰成份,我們概不負責。
- 我方或在代買過程中使用會員優惠、商場積分、商店積分、信用卡優惠、優惠劵等扣減貨價,客人的代買價格依我方報價為準。
- 客人需為貨物入口目的地國家所產生的稅項負責。
HKLongD is a proxy shopping platform
- We are not involved in product design, manufacturing, QC and other procedures. We have limited acknowledgement about the brand and product. We are not liable for the product defects.
- If the seller doesn't deliver the product for whatever reason, we will not refund before the seller does. If the seller eventually doesn't refund, customers have to bear the loss.
- Please check your country's requirements for importation. There will be fee for parcel return due to custom reasons.
- Customers have to bear the refund transaction fee.
- We will provide wrapping for fragile items. But still, we are not liable for any damage or loss caused during transportation.
- We will provide tracking code after shipment. The delivery time is only for reference and we are not liable for late parcel.
- The inventory and price on our website is only for reference. We reserve the rights to change before customers' payments.
- We will try our best to address customers' questions. But we are not liable for any incorrect or unclear information.
- We may use member's benefit, card's benefit, store's point, or coupons to deduct buying cost. Customers must pay according to our quotation.
- Customers has to pay import tax themselves.